Local SEO for family law attorneys starts with one fact: your next client may be searching in private, on a phone or laptop the other spouse can also use. That changes the pages, the contact form, the fee page and the review replies. This guide follows that client from separation to a signed retainer, with the rules read for New York and Florida.
The search happens in private
Treat every visit as one that someone else might see later. The National Domestic Violence Hotline tells its own visitors that internet usage “can be monitored and is impossible to erase completely”. WomensLaw.org says a computer “automatically saves a list of pages that you have visited”, and that deleting the history can itself be noticed by someone with access to the machine.
You cannot tell from a page view which visitor is at risk, so build for the careful case:
| What the visitor faces | What the site can do |
|---|---|
| A shared phone, laptop or family account | Keep page titles plain and factual, with no alarming wording that sits in the history |
| A partner who may check the history | On protective order pages, add an exit control and link the Hotline, 1-800-799-7233 |
| A follow-up call or email the spouse could see | Ask on the form when and how it is safe to contact them, and honor the answer |
| Ads that follow a visitor around the web | Google does not allow your own visitor lists for divorce services (below) |
The ABA has said lawyers must warn a client “at the earliest reasonable opportunity about the risks of third-party access to electronic attorney-client communications”. Formal Opinion 11-459 dealt with an employer’s computer, but the ABA said the same considerations apply outside employment. A shared family laptop fits that description.
Paid search has a matching rule. Google lists “Divorce services” under relationship hardships, a sensitive interest category. Ads for it may not use advertiser-curated audiences, Customer Match, your data segments, audience expansion or lookalike segments. Your remarketing list cannot follow a visitor home, which leaves organic and map results to do more of the work.
The client’s word and the court’s word
Your client searches in plain words. The statute in your state may use a different term, and the two rarely match. The general law firm guide covers naming matters in plain words; in family law the gap is wider, because the same order has a different legal name from state to state.
| What the client types | New York | Florida | California |
|---|---|---|---|
| Restraining order | Order of protection (Family Court Act §842) | Injunction for protection against domestic violence (§741.30) | Domestic violence restraining order (court self-help guide) |
| Custody | Not checked | Parenting plan and time-sharing schedule (§61.13) | Not checked |
| Divorce | Divorce | Dissolution of marriage (§61.021) | Divorce (court self-help guide) |
Put the client’s word in the page title and the first heading, and the court’s word in the first paragraph, so the reader learns what the form will call it. A Florida page called “Child custody” that explains a time-sharing schedule matches the search and the courthouse at once.
Facts like these make useful page content. Florida’s statute prohibits a filing fee for a domestic violence injunction petition, and California’s guide says “There is no court fee” for a restraining order and no lawyer is required. Saying so plainly shows the reader you are telling the truth.
Group the pages the way clients search: divorce, custody or time-sharing, child support, spousal support, protective orders, and changes to an existing order. How many service pages explains when two matters share a page.
Residency decides which county a page serves
Where a client can file depends on where they have lived, which gives a family law county page a real job.
- Florida. “One of the parties to the marriage must reside 6 months in the state before the filing of the petition” (§61.021).
- California. One spouse must have lived in California for the last six months “and Have lived in your current California county for the last 3 months”, per the courts’ self-help guide.
So a California county page can answer a newly separated reader’s question: can I file here yet? Write that answer for each county where you appear, with the courthouse and its self-help center. A town page that swaps the name and says nothing else is the doorway pattern described in service area pages.
New York’s residency rule was not read for this guide. Check your own state’s statute before you write the page.
The contact form is where the conflict starts
In family law, the other side is a named person, and that makes your contact form a conflict risk. ABA Formal Opinion 10-457 says the discussion requirement of Rule 1.18 “is met if a website invites the submission of information related to the possibility of forming a client-lawyer relationship and an individual responds to that invitation”.
Once someone is a prospective client, New York’s Rule 1.18 bars you from representing the other side in the same matter if you received information that could be significantly harmful. ABA Formal Opinion 492, as reported by the ABA Journal, names “sensitive and personal information in a divorce case” as that kind of information, and uses a divorce consultation as its example.
New York’s rule also names a tactic that matters in family law. A person is not a prospective client if they communicate “for the purpose of disqualifying the lawyer from handling a materially adverse representation”.
What the form should do:
- Ask for both spouses’ names first, for a conflict check, and say that is why.
- Leave out the “tell us about your case” box, or put a warning directly above it.
- Warn that sending the form does not create a client relationship, is not legal advice, and will not prevent you from representing someone adverse. Those are the misunderstandings Opinion 10-457 lists.
- Ask when and how it is safe to contact them.
- Hold the details for the consultation, after the conflict check clears.
A free-text box invites the very story that can conflict you out. Opinion 492 is reported as saying lawyers “should warn prospective clients against disclosing detailed information in these initial consultations”. A web form that asks for the details does the opposite. Have your ethics counsel read the form wording before it goes live.
The fee page and what “no fee unless you win” can’t promise
“No fee unless you win” ties the fee to the outcome, and both states read here bar specific outcome-based fees in domestic relations matters. Neither rule bans every contingent fee in family law; each names its own triggers.
- New York Rule 1.5(d)(5) bars any fee in a domestic relations matter that “is contingent upon the securing of a divorce or of obtaining child custody or visitation or is in any way determined by reference to the amount of maintenance, support, equitable distribution, or property settlement”.
- Florida Rule 4-1.5(f)(3)(A) bars a fee “contingent on the securing of a divorce or on the amount of alimony or support, or property settlement in lieu thereof”. Its comment says this does not stop a contingent fee for collecting post-judgment balances due under support or alimony orders.
So the fee page explains how you do charge. In New York, Part 1400 gives you most of the outline, because the client will see it anyway. You must hand every prospective client a statement of client’s rights and responsibilities “at the initial conference and prior to the signing of a written retainer agreement”. That statement says “An attorney may not request a retainer fee that is non-refundable” and “You are entitled to receive a written, itemized bill on a regular basis, at least every 60 days.”
The retainer must be in plain language and cover, among other things, the advance retainer, the hourly rates of everyone who bills, how often you bill and fee arbitration. A page that walks through those items tells the reader what the consultation will look like before they book it.
Florida lets you say “aggressive”, not the pit bull
Florida treats your website as advertising. The comment to subchapter 4-7 says websites “are treated the same as other advertising media”. Website content is exempt from the 20-day filing requirement, but you may ask the Bar for an advisory opinion on “a specific page, provision, statement, illustration, or photograph”. Every ad, the site included, must name at least one responsible lawyer or the firm and the city, town or county of a real office.
Rule 4-7.13 then lists what is deceptive. For a family law page, four items matter:
- Anything a prospective client “can reasonably interpret as a prediction or guaranty of success or specific results”.
- Past results, “unless the information is objectively verifiable”.
- Descriptions of your skills or record that cannot be verified.
- Testimonials drafted by you, given for something of value, or missing the disclaimer “that the prospective client may not obtain the same or similar results”.
This is the line that matters on a custody page. The comment says calling a lawyer “aggressive, intelligent, creative, honest, or trustworthy” describes a personal attribute and is permitted. But the Supreme Court of Florida struck ads using “an illustration of a pit bull canine and the telephone number 1-800-pitbull”, because they implied “combative and vicious tactics” that the rules prohibit (Florida Bar v. Pape). In a custody fight, a promise to destroy the other parent sits closer to the pit bull than to “aggressive”.
New York’s “Attorney Advertising” label and the “specialize” rules in three states are in the law firm guide. Only New York and Florida were read for this section, on October 8, 2026. This is marketing guidance, not ethics advice: read your own state’s rules and ask your bar’s ethics line.
A one-star review from the other side
A family lawyer’s critic is not always a client. Sometimes it is the spouse you opposed. ABA Formal Opinion 496 addresses that case directly. If the poster is not a client or former client, “the lawyer may respond simply by stating that the person posting is not a client or former client”. It adds that “a lawyer must use caution in responding to posts from nonclients”, because answering the facts of events “accurately portrayed may reveal that the lawyer was involved in the events mentioned, which could disclose confidential client information”.
The opinion’s broader advice applies too. Lawyers “should consider not responding”, because “the more activity any individual post receives, the higher the post appears in search results”. If you do reply, the options it names are an invitation to talk privately or a statement that professional considerations preclude a response.
Google is the other route. Its content policy prohibits fake engagement, defined as content “not based on a real experience”, and conflicts of interest, including “personal affiliations”. You can report a review from the profile, and Google says evaluation “typically takes several days”, with one appeal. Google also says not to report a review “just because you disagree with it”, and that it “doesn’t get involved in conflict between businesses and customers”.
Write the reply policy before the first review from the other side arrives. Decide who may reply, what the one-line reply says, and when you report instead. Then ask every client for a review the same way, as in how to ask for Google reviews.
What to count from first search to signed retainer
Count the path in the order the client walks it:
- Form and call inquiries per matter page. Divorce, custody, support and protective orders separately.
- Inquiries you could not take after the conflict check. If a matter page draws many, its wording may be inviting the other side.
- Consultations booked, then retainers signed, per matter. The gap between them is a fee page or consultation page problem, not an SEO one.
- Rankings for each matter in each county where you file. A divorce search and a protective order search can rank you differently in the same town. Why rankings change by location explains why.
LocalBiz does not run intake, conflict checks or review requests, and it does not review pages for bar compliance. It builds the site, drafts matter, county and blog pages for you to approve, does Google Business Profile work, and tracks where you rank for each keyword in each town across your service area. Pricing is on the home page.
Start with the contact form, because it is the one page that can cost you a client before you have met them. Then write the page for the matter you want most, in the client’s word and the court’s. LocalBiz can draft that page and track it county by county, and the approval stays with the attorney.
Frequently asked questions
Can a family law attorney advertise a contingency fee?
Not for the divorce itself in the two states read. New York Rule 1.5(d)(5) bars a fee contingent on securing a divorce, custody or visitation, or set by reference to maintenance, support or property. Florida Rule 4-1.5(f)(3)(A) bars a fee contingent on the divorce or on alimony, support or a property settlement, though its comment allows one for collecting post-judgment arrears. “No fee unless you win” does not fit a divorce page. Other states were not checked.
Does a website contact form make the sender a prospective client?
It can. ABA Formal Opinion 10-457 says the discussion requirement of Rule 1.18 is met when a website invites information about a possible representation and someone responds. Clear warnings can limit that, including a warning that sending information will not prevent the lawyer from representing an adverse party. In a divorce, ask for the names you need to check conflicts before you ask for the story.
How should a family lawyer respond to a review from the opposing party?
Carefully, and often not at all. ABA Formal Opinion 496 says a lawyer may state that the poster is not a client or former client, but must use caution with posts from nonclients, because answering the facts can reveal the lawyer’s involvement and disclose confidential information. If the review breaks Google’s rules, such as content not based on a real experience, report it instead of arguing in public.
Can a divorce practice use remarketing ads?
Not with your own visitor lists. Google classes divorce services as a relationship hardship, a sensitive interest category, and its policy rules out advertiser-curated audiences, Customer Match, your data segments, audience expansion and lookalike segments for it. Predefined Google audiences and location targeting remain available. So an ad cannot follow someone home from your divorce page, which suits a client who is searching privately.
Should a family law website have a quick exit button?
On pages about protective orders, it is worth considering. The National Domestic Violence Hotline and WomensLaw.org both put an exit control on their sites. Both also warn that it is not enough: the Hotline says internet use “can be monitored and is impossible to erase completely”. Pair any exit button with a link to the Hotline, 1-800-799-7233, and an honest note about browser history.
Sources
- National Domestic Violence Hotline — home page (contact options, internet safety note and exit control)
- WomensLaw.org — Can the abuser see what websites I have visited? (updated March 13, 2019)
- Hinshaw & Culbertson — ABA guidance on warning clients about the risks of electronic communications (Formal Opinion 11-459)
- Google Ads policy — Relationship hardships in personalized advertising
- 22 NYCRR 1200, Rule 1.18 — Duties to prospective clients (New York), Cornell Legal Information Institute
- ABA Journal — New ABA ethics opinion addresses confidentiality obligations to prospective clients (Formal Opinion 492)
- Hinshaw & Culbertson — ABA issues guidance on ethical issues related to lawyer websites (Formal Opinion 10-457)
- 22 NYCRR 1200, Rule 1.5 — Fees and division of fees (New York), Cornell Legal Information Institute
- 22 NYCRR 1400.2 — Statement of client's rights and responsibilities (New York), Cornell Legal Information Institute
- 22 NYCRR 1400.3 — Written retainer agreement (New York), Cornell Legal Information Institute
- The Florida Bar — Rules Regulating The Florida Bar, Chapter 4, Rules of Professional Conduct (current through October 1, 2026)
- The Florida Senate — 2026 Florida Statutes s. 741.30, Domestic violence; injunction
- The Florida Senate — 2026 Florida Statutes s. 61.13, Support of children; parenting and time-sharing
- The Florida Senate — 2026 Florida Statutes s. 61.021, Residence requirements
- New York Family Court Act §842 — Order of protection, New York State Senate
- California Courts Self-Help Guide — Domestic violence restraining orders
- California Courts Self-Help Guide — Divorce in California (residency)
- ABA Formal Opinion 496 — Responding to online criticism (January 13, 2021), Colorado Bar Association copy
- Google Maps Help — Prohibited and restricted content for user contributions
- Google Business Profile Help — Report inappropriate reviews